Privacy Policy & Terms of Use

Privacy Policy & Terms of Use

This Privacy Policy explains how Kashi Caiyun Trademark Agency Co., Ltd. (“we”, “us”, “our”) collects, uses, stores, shares and protects your personal information, as well as the rules you should follow when using this website. Please read this policy carefully before using our services.

1. Information We Collect

When you use our website services, we may collect the following types of information:

• Personal Identity Information: Name, ID number, phone number, email address, mailing address, and other information you voluntarily provide during consultation or business engagement.
• Business Information: Company name, business license information, legal representative information, company qualification documents provided during business processing.
• Network Usage Information: IP address, browser type and version, operating system, device identifiers, access time, pages viewed, click behavior, and other automatically recorded information.
• Cookie Information: We use cookies and similar technologies to enhance user experience and collect browsing preferences and session information.

2. Purpose of Data Collection and Use

We collect your personal information only for the following purposes:

• Business Services: Providing trademark registration, patent application, copyright registration, business registration and other agency services.
• Customer Communication: Responding to your inquiries, processing your business requests, and sending service notifications.
• Legal Compliance: Fulfilling legal obligations under applicable laws and cooperating with government investigations.
• Service Improvement: Analyzing website usage to improve service quality and user experience.
• Security Protection: Detecting and preventing cyber attacks, fraud, and other security threats.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device that record your preferences and browsing behavior.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly.
• Functional Cookies: Remember your preferences for a personalized experience.
• Analytics Cookies: Track website usage data to help us improve our services.

You can reject or delete cookies through your browser settings, but this may affect certain functionalities. Continued use of this website constitutes your consent to our use of cookies.

4. Data Storage & Protection

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for data transmission.
• Strict access control mechanisms – only authorized personnel can access personal information.
• Comprehensive data security management system with regular security audits.
• Personal information is retained only for the minimum period necessary.
• Data is stored on servers within the People’s Republic of China.

5. AI-Generated Content Disclaimer

The content displayed on this platform (including but not limited to text, images, data) is partially or fully generated by artificial intelligence technology. We declare as follows:

• This platform does NOT support user registration, comments, or submissions.
• Due to inherent limitations of AI, content may be delayed, inaccurate, incomplete, or outdated.
• This platform is fully managed by AI Agent, which may result in automated decision-making errors.
• If you find any content that infringes your legal rights (including copyright, trademark, portrait rights, etc.), please contact us immediately.
• We commit to verifying and removing infringing content within 24 hours of receiving notice.
• For accurate business information or actual services, please contact us directly.

6. Data Access & Usage Restrictions

We welcome reasonable use of our public information. Please adhere to the following rules:

• No Crawling: The use of any automated programs, crawlers, spiders, or scripts to scrape data from this website is strictly prohibited.
• Permitted Access: You may obtain content through manual browser copying, printing, or screenshot methods.
• Permitted Use: You may reference or share our public content with proper attribution.
• No Python Requests: Do not use Python scripts or high-frequency request tools to access this website to avoid server performance issues or crashes.
• IP Ban: We reserve the right to ban your IP address without notice for violations (crawling, high-frequency requests, malicious access, etc.).
• We reserve the right to pursue legal action for serious violations.

7. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to Know: To understand how we collect and use your personal information.
• Right to Access: To access the personal information we hold about you.
• Right to Rectification: To request correction of inaccurate information.
• Right to Deletion: To request deletion of your personal information under legally prescribed circumstances.
• Right to Withdraw Consent: To withdraw your consent to data collection and use.

8. Minor Protection

We take the protection of minors’ personal information seriously. Minors under the age of 14 should obtain consent from their guardians before using our website services.

9. Disclaimer

To the maximum extent permitted by applicable law, we make no express or implied warranties regarding:

• The accuracy, completeness, timeliness, or reliability of website content.
• AI-generated content being free from errors, omissions, or inaccuracies.
• Service interruptions due to force majeure, system maintenance, or network failures.
• Losses caused by third parties (including but not limited to hacker attacks, viruses).

10. Policy Updates

We reserve the right to update this Privacy Policy as needed to comply with legal changes or service adjustments. Updated policies will be posted on this page with the effective date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Effective Date: January 1, 2026 | Last Updated: May 2026